0117 986 1948 / 0117 986 0710 featherbedcare@gmail.com

Training Courses

All courses involve group participation, written evaluation and certification.

Improve your skills & prospects

The care industry is rapidly expanding. As our population ages more & more people need support to either live in their own homes or in residential care. As a result more trained care workers are needed to fill the current skills shortages.

Current programme of courses A-Z

Check our Course Diary for a list of upcoming training dates

'All in One Day' Mandatory Training - £55


The Care Certificate is an identified set of Training Standards that Health and Social workers should achieve prior to working unsupervised and these standards are to be maintained and built upon throughout you career with Featherbed or outside employer.

If you already have previous experience in the role this course is for you to receive as a refresher/update but more importantly it is for you to learn new compliance and further your knowledge within the role and agreed ways of working.

Course Content

  1. Understand your Role
  2. Your Personal Development
  3. Duty of Care
  4. Equality and Diversity
  5. Work in a Person Centred Way
  6. Communication
  7. Privacy and Dignity
  8. Fluids and Nutrition
  9. Awareness of Mental Heath, Dementia and Learning Disabilities
  10. Safeguarding Adults
  11.  Safeguarding Children
  12. Basic Life Support
  13. Heath and Safety
  14. Handling Information
  15. Infection Prevention and Control

Course Benefits

  • The Mandatory Training Course is a minimum of 6 hours expert classroom training.
  • All mandatory training modules are completed on the same day and a full one year certificate is issued to each delegate upon completion.
  • All our mandatory training trainers are fully qualified
  • Practical CPR
  • Lots of opportunity for discussion
  • Small group sizes
  • ONLY £55!

Course fee includes certificate and course booklet

Falls Prevention Training - £35

  • Meets the Health and Social Care Act 2008 (Regulated Activities).
  • Meets standard 8 of the Care Certificate
  • Provides Evidence for Level 2 Diploma in Health and Social Care (QCF) unit HSC 2029.
  • Provides Evidence for Level 3 Diploma in Health and Social Care (QCF) units HSC 037 & HSC 038.

People aged 65 and older have the highest risk of falling. Around 30% of adults who are over 65 and living at home will experience at least 1 fall a year (approximately 2.5 million people in England). This rises to 50% of adults over 80 who are either at home or in a Care Home. Falls Prevention Training covers the importance of falls in each individual being continually monitored and assessed by health care professionals to prevent further falls and identifying any underlying medical causes.

Course covers:

  • Causes of falls
  • Environmental
  • Inappropriate footwear
  • Visual impairment
  • Medical conditions
  • Non ambulant people or those with little mobility
  • Mental illness
  • Poly pharmacy
  • Hazards
  • Poor lighting
  • Consequences of falls
  • Hip Injuries
  • Impaired Functioning and Mobility
  • Fear of Falling
  • Falls and Injury Prevention strategies & Falls risk assessment
  • Shock absorbent pads in undergarments (hip protectors)
  • Adjustable beds, pressure alarms and personal alarms
  • Exercise and activity for balance, strength and mobility
  • Calcium and vitamin D supplements
  • Changing the medication regime
  • Improved Vision
  • Footwear & Foot care
  • Appropriate seating
  • Walking Aids
  • Physical Intervention
  • Individuals and family members must be involved
  • Effective staff training & a multi-disciplinary team approach
  • Incontinence management
  • Postural Hypertension management
  • Personal items
  • When a fall happens
  • Falls risk assessment, Example of a falls risk assessment
  • Falls Records and Audit

Course includes a required written assessment

Food Hygiene Awareness - £35

  • Meets the Health and Social Care Act 2008 (Regulated Activities).
  • Meets standard 13 of the Care Certificate
  • Provides Evidence for Level 2 Diploma in Health and Social Care (QCF) units HSC 027, HSC 028, ICO1 & 1CO38.
  • Provides Evidence for Level 3 Diploma in Health and Social Care (QCF) units HSC 037, HSC 038 & ICO1.

Course Overview

  • Learning Objectives and an Introduction to Food Safety and Hygiene
  • Why Food Safety is Important
  • Consequences of Poor Food Safety
  • Causes of Food Borne Illness
  • Food Safety Hazards and Contamination
  • Practical Activities to Prevent and Control Hazards
  • Personal Hygiene
  • Hygienic Premises and Equipment
  • Good Housekeeping
  • Maintaining Pest Free Conditions
  • Bacteria
  • Viruses
  • Food-Borne Diseases
  • How Food is Contaminated
  • Food Poisoning
  • Temperatures
  • Colour Coded Cutting Boards
  • Personal Hygiene
  • Pest Control
  • Cleaning & Disinfection
  • Kitchen Design
  • The Law
  • Food Handlers Fitness to Work

Course includes a required written assessment


Introduction to Dementia - £35

This course is intended to give you an overview of the common types and symptoms of dementia as well as going into how it can affect the brain in different ways. It also covers strategies to use with clients with dementia and dealing with challenging behaviour. The course is intended for anyone who works with or around people that may be suffering with dementia.

Dementia is used to describe the symptoms that occur when the brain is affected by specific diseases and conditions. Dementia is a chronic progressive problem of cognition – which is failure of the brain’s functions. It affects people at different stages of life, it affects different parts of the brain and it affects it at different speeds.

Course Overview

Introduction to Dementia

  1. Entering a Care Home or Day Centre
  2. Life Story
  3. What is Dementia?
  4. The Brain
  5. Alzheimer’s disease
  6. Vascular disease
  7. Lewy Body disease
  8. Other forms of dementia
  9. Toxic Dementia
  10. The impact of the disease
  11. What is not Dementia
  12. Side effects of medication
  13. Severe Dementia
  14. What is Palliative Care?
  15. What are the aims of palliative care?
  16. The Care Worker

Challenging Behaviour In Dementia

  • Which behaviours might staff describe as challenges
  • Traditional Vs Contemporary approaches to dementia care
  • Psychological protection theory
  • Reality orientation & challenging behaviour – Case history
  • Validation & expressing needs
  • Using distraction
  • Working with aggression
  • Aggression & the autonomic nervous system
  • Analysing behaviour to reach resolution
  • The ABC of understanding challenging behaviour
  • Staff support & supervision
  • What tools do we have in the challenging behaviour tool-shed?

Course includes a required written assessment.

Nutrition & Hydration for Older Adults - £35

This course is designed to give those working within health and social care environments a better understanding of the importance of good nutrition and the importance of providing the correct quantities and types of hydrating foods with people with differing and individual needs.

It will help carers understand the importance of a balanced diet and maintaining a good level of hydration for the individuals they support.

Course Overview

  • What is nutrition?
  • Nutrients
  • Fruits and vegetables
  • Nourishing the elderly
  • What is malnutrition and how does it affect the body?
  • What causes malnutrition?
  • Screening tools
  • Requirements expected from services
  • The Five Food Groups and necessary intake of each
  • Nutrient content of foods and definition of GDA
  • Factors that affect nutrition in older people
  • Cooking methods to maintain nutrition levels in food
  • The standards of nutrition required for those in care homes.
  • The importance of healthy eating and a healthy diet.
  • Fluid, nutrients, energy and food groups.
  • Special diets for those with obesity, high blood pressure, diabetes, raised cholesterol levels.
  • The importance of nutrition and malnutrition.
  • Understand diets for different cultural groups.
  • Be aware of food intolerances and allergies.
  • Health problems related to a poor diet.

Course includes a required written assessment.

Person Centred Planning - £35

This course will show people the importance of seeing their patients as unique individuals, so they can develop suitable interventions to match any specific patient requirements.

It will enable anyone working within the care industry to understand how their method of working can affect their patients and will therefore maintain appropriate working boundaries. They will also gain the skills required to create specific care plans for each patient whilst ensuring that they protect the confidentiality of every person under their care.

 Course Overview

  • What is person centred care?
  • The Principles of Care.
  • The rights of the patient.
  • Respecting patient privacy.
  • Ensuring patient dignity.
  • Giving patients a choice.
  • Promoting independence.
  • Delivering the person centred care.
  • Meeting the patient’s needs.
  • Creating, developing and reviewing care plans.
  • Planning methods.
  • Legislation & regulations
  • Person- Centred values
  • Planning of care or support
  • Culture & Ethnicity
  • The person centred plan
  • Dementia care
  • Assessment, planning & review
  • Challenging & complaining
  • Challenging decisions
  • Mental Capacity Act 2005
  • Consent
  • Risk assessment

Course includes a required written assessment

Safe Handling of Medicines - £35

This course is specifically designed for those working within the care sector and dealing with the management of medications. Training will provide people with the skills and legal knowledge required to reduce accidents and deaths caused by medication errors, thereby promoting the safeguarding and well-being of individuals under their care.

The course fulfils CQC recommendations to improve the management quality of medication.

Course Overview

  • Understand the pre medication checklist.
  • Identify the routes of administration.
  • Understand how to correctly store and secure medication.
  • How to recognise adverse reactions and know how to deal with them.
  • Understand Medication Administration Records (MARs).
  • Understand the importance of good record keeping.
  • Safe medicine handling procedures
  • Prescribing, checking, obtaining and dispensing of medicines
  • Patient guidance and support
  • Medicine classifications and their properties
  • Identifying and reporting reactions to, or between, medicines
  • Administration preparation and accuracy
  • Keeping record of administration, errors and medicine refusal
  • Storing and disposing of medicines safely
  • Relevant legislation and guidance

 Course includes a required written assessment.

Future training courses

We will soon be offering the following courses; please use the Book/Enquire form below to contact us for further information:

Care Planning and Risk Assessment

Care plans provide direction for personalised care for a client / patient. A care plan is organised by the individual’s specific needs and incorporates the continuity of their care. In its simplest form, the care plan is a means of communicating and organising the actions related to an individual’s care.

This training course will ensure that people understand the importance of care planning and are able to implement and review care plans, as well as teaching them how to make initial risk assessments that meet the needs of each patient.

Course Overview

  • What is a care plan
  • How do individual care plans differ?
  • Why should care plans be updated?
  • How should we work with other professionals?
  • Observation skills
  • How to carry out accurate and effective report writing
  • What are the stages of care planning?
  • How care plans are assessed?
  • How to create a care plan
  • How to Incorporate risk assessments into the care planning
  • What must a care plan cover
  • Undertaking risk assessments

Course includes a required written assessment

Consent Training for Care Staff

  • Helps employers meet CQC requirements for staff training. Meets the Health and Social Care Act 2008 (Regulated Activities).
  • Covers standard 7 of the Care Certificate
  • Provides Evidence for Level 2 Diploma in Health and Social Care (QCF) unit PD OP 2.1.
  • Provides Evidence for Level 3 Diploma in Health and Social Care (QCF) unit PD OP 3.

Course Overview

There is a general legal and ethical principle that before providing personal care, social care, support activities, health care such as commencing an examination or starting treatment, a valid consent must be obtained.

In most instances consent is also required for sharing confidential information.

This principle reflects the right of individuals to determine what happens to their own bodies and any personal information.

Covered on the course:

  • Legislation
  • Data Protection Act 1998
  • Mental Capacity Act 2005
  • Human Rights Act 2000 (HRA)
  • Principles of valid consent
  • Enduring Power of Attorney (EPA)
  • Lasting Powers of Attorney (LPA)
  • The different types of consent
  • Your responsibilities
  • What to do when consent cannot be established
  • Advance decisions

Health & Safety Awareness training

  • Meets the Health and Social Care Act 2008 (Regulated Activities)
  • Meets Standard 15 of the Care Certificate.
  • Provides Evidence for Level 2 Diploma in Health and Social Care (QCF) units ICO1 and ICO2.
  • Provides Evidence for Level 3 Diploma in Health and Social Care (QCF) units ICO1 and ICO2.

 Course Overview

  • Health and Safety law
  • Standards in the law
  • Insurance
  • Health and Safety at work Act (HASAWA 1974) Objectives of the Act
  • Duty of Care
  • Health
  • Workplace health and safety system
  • Safety
  • Danger, Hazards and Risks
  • The Manual Handling Operations Regulations
  • Management of Health and Safety at Work Regulations
  • Hazard Spotting
  • Electrical Safety
  • Infection Control
  • Regulations
  • Reporting Injuries Diseases Dangerous Occurrences Regulations (RIDDOR)
  • Display Screen Equipment Work
  • Occupational Health
  • Health and safety responsibilities
  • Health and safety terminology
  • What is risk assessment?
  • Why is risk assessment necessary?
  • Environmental risks and hazards
  • Equipment risks and hazards
  • Manual handling risks and hazards
  • Risks from fire and electricity
  • Handling substances hazardous to health
  • Controlling substances hazardous to health
  • Reducing noise and stress
  • Control of Substances Hazardous to Health Regulations (COSHH)
  • What is COSHH?
  • Implementing COSHH regulations
  • Examples of hazardous substances
  • Risks from exposure to hazardous substances
  • Damage cause by hazardous substances
  • Assessing and creating action plans
  • Procedure if contamination occurs

Infection Control training

  • Meets the Health and Social Care Act 2008 (Regulated Activities)
  • Provides Evidence for Level 2 Diploma in Health and Social Care (QCF) units DEM 201, DEM 205, DEM 209, DEM 210, DEM 308, DEM 310, DEM 312 & DEM 313.
  • Provides Evidence for Level 3 Diploma in Health and Social Care (QCF) units DEM 301, DEM 304, DEM 308 & DEM 310.

Course Overview

  • Control of infection and cross infection
  • Causes of infection
  • Bacteria
  • Cocci
  • Bacilli
  • (a) Spiral
    b) Virus
    c) Fungi
  • Transmission of micro-organisms
  • Direct and Indirect Contact
  • Body’s natural defence system
  • Factors which predispose individuals to infection
  • Signs of infection
  • Care of a client with infection
  • Precautions
  • Care environment
  • Handling Linen
  • Management and control of infection
  • Basic principles of control
  • Hand washing
  • Disinfectants & Sterilization
  • Maintaining the safety and security of the care environment
  • Legislation
  • Spillages
  • Isolation of clients
  • Aseptic technique
  • Food Handling
  • Sharp objects
  • Waste disposal
  • Infestation
  • Scabies
  • Diarrhoea and vomiting
  • MRSACourse includes a required written assessment

Mental Capacity Act / Deprivation of Liberty Safeguards

This course describes in detail the many facets and procedures of the Mental Capacity Act (MCA). This includes who the act affects, when it applies, how to assess capacity and the procedures that can be put in place in the home or workplace to ensure best practices are followed and people are treated fairly at all times.

According to the MCA an individual’s liberty can only be taken away by health professionals if they use a set of procedures known as the Deprivation of Liberty Safeguards (DOLS), or if the Court of Protection has granted permission.

Details regarding this are discussed in full.

This course is aimed anyone who works with patients or clients within a health and social care environment who may lack mental capacity.

Course Overview

  • Understanding the Mental Capacity Act 2005 and Deprivation of Liberty Safeguards
  • What is mental capacity?
  • When should we assess mental capacity?
  • What would cause someone to be lacking in mental capacity?
  • How do we assess mental capacity
  • Carer liability
  • Record-keeping
  • Advance decision
  • What is Deprivation of Liberty?
  • How are Deprivation of Liberties assessments carried out?
  • What constitutes challenging behaviour?
  • Types of challenging behaviour.
  • What might trigger challenging behaviour?
  • Handling challenging situations.
  • Understanding challenging behaviour.
  • What is the deprivation of liberty safeguards?
  • The law regarding restraint.
  • Understand the five principles of the Act.
  • How and when to act in the best Interest of the patient or client.
  • Understand advance decisions and lasting power of attorney.
  • Understand the role of the Independent Mental Capacity Advocate (IMCA).

Course includes a required written assessment

Parkinson's Care training

This training provides people with a greater awareness and general understanding of the life altering consequences of Parkinson’s and the challenges facing those who have it.

Course overview

  • What is Parkinson’s?
  • Understanding and recognising the signs and symptoms of Parkinson’s.
  • What causes Parkinson’s?
  • Understand the various stages of Parkinson’s disease and carry out initial diagnosis.
  • Understand and Implement available treatments.

Course includes a required written assessment

Record Keeping

This course will give people a greater understanding of why care records are important and how to complete them correctly. They will also be informed of common errors so that they can avoid these and ensure accuracy and confidentiality.

 Course Overview

  • Purposes of record keeping
  • Why records are important
  • How to record information
  • Updating & maintaining records
  • Ways of receiving & passing on information – verbally, texting, email
  • Methods of storing & retrieving information
  • Legislation – common law, The Data Protection Act 1989, The Privacy Act 1974, The Equality Act 2010, The Human Rights Act 1998, The Mental Capacity Act 2005, The Health & Social Care Act 2008
  • Confidentiality
  • The Caldicott Principles
  • Private & confidential information
  • Confidentiality
  • Maintaining confidentiality & preventing breaches
  • Passing on information with consent
  • Passing on information without consent

Course includes a required written assessment

Stroke Awareness training

A stroke is a life-threatening medical condition that occurs when the blood supply to part of the brain is cut off. The Stroke Association (UK) refer to it as a “brain attack”.  Strokes are medical emergencies and urgent treatment is essential. The sooner a stroke is identified and treated, the less damage it may cause.

This course will enable people to gain the ability to spot signs and symptoms of a stroke and act effectively upon this; the promptness in which a person reacts in this situation is essential for the well-being of the stroke sufferer. The course will also provide insight into the after and long term effects of a stroke, and how to manage or treat them.

Course Overview

  • What is a stroke?
  • Causes of stroke
  • Common signs
  • Transient Ischaemic attack (TIA)
  • Reducing the risks of further TIA’s or a stroke
  • Psychological & physical effects
  • Depression
  • Personality changes
  • Cognitive problems
  • Providing a suitable diet
  • Physical effects
  • Correct posture
  • Helping someone to move
  • Continence problems

Course includes a required written assessment

Tissue Viability and Pressure Ulcer Care

Tissue viability is a growing speciality that primarily considers all aspects of skin and soft tissue wounds including acute surgical wounds, pressure ulcers and all forms of leg ulceration.

This course provides people with the knowledge and skills required to maintain healthy skin and tissue in order to avoid unnecessary tissue breakdown.

Course Overview

  • What is a pressure ulcer?
  • What is tissue viability?
  • Identifying an ulcer, its common causes and who is most at risk
  • Accurately assess a pressure ulcer and manage accordingly
  • Gain an understanding of actions that can be taken to prevent future occurrences
  • Recognise the importance of recording all assessments
  • How does someone get bed sores?
  • Tissue Viability – Assessment and Treatment of Wound
  • Tissue Viability – Wound Types
  • Tissue Viability – Wound Bed Preparation
  • Tissue Viability – Dressings, Wounds Pressure Relieving Equipment

Sometimes known as “bedsores” or “pressure sores”, pressure ulcers are an injury that breaks down the skin and underlying tissue. They are caused when an area of skin is placed under pressure.

Pressure ulcers are caused by sustained pressure being placed on a particular part of the body. This pressure interrupts the blood supply to the affected area of skin. Blood contains oxygen and other nutrients that are needed to help keep tissue healthy. Without a constant blood supply, tissue is damaged and will eventually die. The lack of blood supply also means that the skin no longer receives infection-fighting white blood cells. Once an ulcer has developed, it can become infected by bacteria.

Treatment for pressure ulcers can vary, depending on the grade of the ulcer. Treatment options may include regularly changing your position, or using special mattresses and dressings to relieve pressure or protect the skin. In some cases, surgery may be needed.

Course includes a required written assessment


Please get in touch with us about any of our courses, or to discuss your training needs:


Dawn Heaton
0117 986 1948 or 0117 986 0710
Email: featherbedcare@gmail.com